Handover for Admin Users
07:07Learn how to use the JobCam app as an Admin user and walk through the 3 schedules you can set up for your JobCam cameras.
Support Centre
Need a Hand? Watch Our How-To Videos
We answer the most common questions about your JobCam CCTV system and show you how to resolve issues step by step. Share these videos with your team — rather than running training sessions, point your crew at our short, easy-to-follow videos covering the most frequently asked questions.
How-To Library
Step-by-Step Video Guides
We're adding to this collection regularly. If there's something we've missed, email support@jobcam.com.au and we'll cover it.
How to Retrieve Footage from the JobCam App
01:05Export video clips from the JobCam app on your mobile device so you can forward events to Police, management, or your insurance company.
How to Create a Time-Lapse Video from Your JobCams
03:18Step-by-step instructions for creating and downloading a Time-Lapse video directly from your JobCam cameras.
How to Arm the Siren and Strobe from the JobCam App
04:28Turn the Siren and Strobe on or off, and schedule them to activate automatically at the times that suit your site.
How to Use the 2-Way Audio Feature in the JobCam App
02:04Speak to someone on site or transmit a warning message directly through your JobCam cameras using the 2-Way Audio feature in the app.
Set Up Reliable Alerts Using Analytics in the JobCam App
04:44Stop false alerts at night. Use Analytics to trigger notifications only for the events that matter — like a person or a vehicle entering your site.
Still Stuck?
Talk to a Real Human
Our Australian-based support team is here to help — whether it's an account question, a hardware issue, or anything in between.